Answers before you send the RFQ.
Use these answers to understand the first information YUNCUT needs, how technical scope is reviewed, and where project-specific conditions replace generic promises. If an answer controls your order, put it into the quotation or drawing requirement.
Starting a sourcing discussion.
Do I need to send drawings to get a quote?
No. Start with material grade, thickness, quantity, destination country, and general use. Drawings, DXF, DWG, PDF, or STEP files can be shared later when needed for accurate quotation.
How fast will I get a response?
Response and quotation timing depends on how complete the requirement is, project complexity, material availability, and current review workload. We confirm the next step after the inquiry is received rather than publishing one universal turnaround promise.
How long is the quotation valid?
Quotation validity is stated on the quotation because material pricing, exchange rates, scope, and project conditions can change. Use the validity shown on the issued quotation as the controlling term.
Do you accept sample orders?
Sample or small-quantity orders can be reviewed depending on the part, material, process, and setup requirement. Any inspection documentation, photos, or other deliverables are confirmed in the quotation scope.
Cutting capability and process.
What materials can you cut?
YUNCUT reviews carbon/structural, high-strength, wear-resistant and other plate requirements according to the exact requested standard, grade/subgrade, thickness and processing need. Cross-standard grade comparisons are a reference only; substitutions are not assumed.
What is your cutting thickness range?
Laser cutting: 0.5–55mm. Flame cutting: 30–200mm. For parts between 30–55mm, we recommend based on edge quality and tolerance requirements.
What cutting tolerance can you hold?
Laser cutting: ±0.1 ~ ±0.3 mm. Flame cutting: ±0.5 ~ ±1.0 mm. Final tolerance depends on part size, thickness, geometry, and engineering review.
What is the maximum plate size you can cut?
Laser cutting: up to 3500mm × 26000mm. Flame cutting: up to 5500mm × 30000mm. Final panel feasibility depends on material, geometry, and project review.
What file formats do you accept?
DXF, DWG, PDF, and STEP. If you do not have drawings yet, start with dimensions, sketch, material, thickness, and intended use.
If I do not specify a cutting method, how do you recommend?
Laser cutting for plate within 0.5–55mm where edge quality and tighter tolerance matter. Flame cutting for plate above 55mm or where thickness requires it. In the 30–55mm overlap zone, we recommend based on your thickness, tolerance, and edge requirements.
How do you control thermal distortion?
Segmented cutting sequences, symmetric nesting layouts, and straightening processes when necessary. For long or narrow parts, we discuss distortion risk before production starts.
What is the minimum hole size you can cut?
Laser cutting: minimum hole diameter ≥0.4 × Material Thickness. Flame cutting: minimum hole diameter ≥0.7 × Material Thickness. Smaller holes may be achievable depending on material grade, thickness, geometry and project requirements.
Can long or narrow parts warp during cutting?
Yes, there is a deformation risk for long narrow parts. We control this through nesting strategy, support positioning, and straightening after cutting when required.
Do thick plate holes have burn marks?
Thick plate may have slight burn marks at hole edges from flame cutting. These can be ground smooth afterward. We flag this during quotation when it affects your application.
What surface quality standard do you use?
Surface quality is controlled according to material, thickness and project requirements. Expectations are confirmed at quotation stage based on your application requirements.
What secondary processing do you offer?
Secondary processing can include beveling, drilling/tapping, machining, grinding, deburring, surface preparation, and other confirmed post-cut operations. The exact operation, size range, owned/coordinated responsibility, and inspection requirement are reviewed per project.
Is edge finishing included in the quotation?
Edge finishing, deburring, grinding, slag removal, or other delivered-surface requirements are included when they are part of the confirmed quotation/order scope. Do not assume the same finishing depth applies to every part.
How parts are checked before shipment.
How do you inspect parts before shipment?
Inspection is defined by the project requirement. Material identity, quantity, critical dimensions, hole features, edge/surface condition, and packing readiness can be checked using appropriate measurement methods. The exact inspection method and report requirement are confirmed before production when they are critical.
Do you provide inspection reports?
Routine production checks are performed according to the confirmed scope. Formal material, dimensional, traceability, packing, or third-party inspection documents are provided when they are specified and available for the order; they are not assumed for every project.
Do you send photos before shipment?
Pre-shipment photos can be provided when they are part of the confirmed order or communication scope. Photo availability and the views required should be agreed when they are important to acceptance.
What happens if parts do not meet confirmed requirements?
If supplied parts do not conform to the mutually confirmed drawings, specifications or agreed inspection criteria due to our manufacturing responsibility, we will arrange corrective action, rework or replacement after verification. Requirements must be confirmed and documented before production starts for this to apply.
From production to your location.
What is the lead time after order confirmation?
Production lead time is confirmed for the actual order. Material availability, thickness, quantity, geometry, secondary processing, inspection, packing and current capacity can all change the schedule, so YUNCUT does not use one site-wide standard lead-time promise.
What packing method do you use?
Packing is selected according to part geometry, weight, surface protection, handling, destination and buyer requirements. Pallet, crate, blocking, wrapping, labeling or other details are confirmed in the order scope.
What countries do you ship to?
We ship internationally. Main markets include North America, Europe, and Japan. Contact us with your destination for logistics discussion.
What currency do you invoice in?
USD or EUR depending on your preference and destination.
Still unsure? Put the uncertainty into the RFQ.
Tell us what is known and what still needs engineering review. Timing, process limits, inspection depth, documentation and packing can then be confirmed against the actual project instead of assumed from a generic FAQ.